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Prontopia Announces Partnership with Your Place In Florence

December 13th, 2019 by Prontopia

Travelers now have access to in-person help from Prontopia local assistants with getting around easily in Florence’s city center while staying in the distinctly local properties managed by Your Place In Florence.

April 10, 2019 – Santa Barbara, CA – Local Florentine lodging group Your Place In Florence is partnering with California travel tech company Prontopia to further develop to their brand’s reputation for offering the best local services to their guests. The Your Place In Florence properties’ mission is to welcome clients to Florence so that they can live as locals do. By connecting guests with direct access to safe and simple in-person concierge support from Prontopia in Florence for help with their arrival, departure, or finding local places in town easily, Your Place In Florence provides solutions to all the needs customers have during their stay for the best local experience.

Your Place In Florence is a locally-owned and operated company that manages four uniquely local properties: Palazzo Belfiore, Palazzo San Niccolò, Palazzo del Moro and Villa Pietrosa. A stay at any location allows travelers to enjoy a rich historical experience with friendly local personalized service. Guests truly feel as if they are a part of the culture and beauty of Florence at each residence, where a visit is more than just a holiday. They pride themselves on the professionalism of the staff, which is more than what is typically offered at properties consisting of self-catering suites or apartments. The staff works above all to enhance guests’ authentic Florentine experience with the best local recommendations.

 “Our philosophy is to offer a place for guests to have an authentic and truly memorable experience,” says Federico, manager and local Florentine extraordinaire. “We recommend Prontopia to our guests as a solution for getting around the city easily because we really like to be sure we can offer immediate solutions to every detail of our guests’ needs.” Your Place In Florence above all hopes that visitors will “Live It Local” and enjoy all that Florence has to offer beyond the typical tourist sites.

The Prontopia app connects travelers with vetted on-demand locals who arrive by foot to provide expert assistance any time the need arises. The locals on the Prontopia app know the best way to get to city lodging and meeting points, or to a departure point on time when door-to-door by car is not an option, or simply when walking or public transportation are better choices. Using Prontopia takes the stress out of transitional moments in travel when a smile and knowledgeable support from a Local, as if you are met by a long lost cousin, make all the difference. The service is available today in Venice, Florence, and Rome, Italy. Travelers can now enjoy the peace of mind of using Prontopia to get to and from their lodging easily, or to arrive point-to-point to local shops, restaurants, or tour meeting points in walkable cities with in-person assistance from a Prontopia Local.

The mission of Your Place In Florence is to welcome visitors to Florence so that they have the greatest experience of this majestic city, and depart feeling they are now a part of the local community. Guests at any of the properties are immediately friends to the staff, and return visits are always a delight. They take care to recommend sustainable, off-the-beaten path options for dining, siteseeing, and getting around in the area, which aligns with Prontopia’s purpose to connect travelers with locals in a meaningful way for in-person help with logistics to create a sense of mutual respect and global citizenship

 “Florence is seeing an increase in the problems of overtourism that tarnish both city life and the traveler’s experience. As local Florentines, the staff of Your Place in Florence is committed to taking action in their business and daily lives to preserve the culture and living life of the city. We are pleased to partner with Your Place In Florence to provide sustainable travel solutions for visitors to Florence,” says Shannon Kenny, Founder and CEO of Prontopia.

Prontopia’s partnerships with lodging and tour operators are generating more bookings and better reviews for their clients, and helping partners in tourism to focus on doing what they do best by recommending Prontopia as a useful in-trip solution for everything else in between. Current customer data indicates that Prontopia customers make more off-the-beaten path and sustainable booking choices when they have the comfort of knowing they can get to their arrival and departure points easily and stress free with help from a Prontopia Local. By saving time and money avoiding common traveler mistakes, Prontopia customers enjoy the full experience of their time in the city.

About Prontopia

The Prontopia app connects travelers with English-speaking locals in Venice, Florence and Rome for trusted, in-person assistance that can be requested on demand for immediate help, or pre-scheduled. Prontopia provides assistance with getting around the city, arriving at your hotel or apartment without delay, locating a place to store your luggage, understanding local trains, metros, ferries, buses and other transit, translating your needs at the pharmacy or hospital, finding the best route to a must-see sight, restaurant or local activity, and avoiding unsafe common traveler mistakes.

For more information, please contact

Shannon Kenny, CEOEmail hello@prontopia.comPhone +1 888 600 7565

About Your Place In Florence

Your Place In Florence is a local-Florentine operated business managing four unique historical properties: Palazzo Belfiore, Palazzo San Niccolò, and Palazzo del Moro in the city’s historical center, and Villa Pietrosa ten minutes from the center in Bagno a Ripoli. Each suite apartment ofYour Place in Florence offers its own world to discover. These residences represent the uniqueness of the Santo Spirito, San Niccolò  district and the Duomo area of Florence, offering a place for guests to have an authentic and truly memorable experience. Every suite is uniquely designed and furnished, adding to the magic of living in the heart of Florence. Villa Pietrosa is a luxury countryside Villa with elegant interiors and bespoke furniture only 20 minutes from Florence.

For more information, please contactFederico, Co-ManagerEmail federico@yourplaceinflorence.comPhone +39 055268621


Prontopia is an online service that provides friendly, in-person help from pre-vetted local assistants in city centers in Italy, Spain and the U.S.

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